Privacy Policy
Last updated: July 2026
1. Information we collect
We collect the details you give us when booking — name, phone number, email, service address and any special instructions — plus basic technical data such as device type and pages visited.
2. How we use it
Your data is used to schedule and deliver your booking, dispatch the right crew, process payment, provide support, and send service updates. We may send offers only where you have opted in.
3. Sharing
We share only what is necessary with the assigned cleaning professionals and with payment providers. We do not sell personal data to third parties.
4. Retention
Booking records are retained for as long as needed to provide the service and meet UAE legal and accounting obligations, then deleted or anonymised.
5. Security
Payments are processed over encrypted connections. Access to customer records is restricted to staff who need it to fulfil your booking.
6. Your rights
You can request access to, correction of, or deletion of your personal data at any time by contacting us on +971 50 976 3954.
7. Cookies
We use essential cookies to keep your cart and booking session working, plus basic analytics to understand how the site is used.